long-term care consulting

Title Excerpt Date Actions
Long-Term Care - 8 Rules for Customer Service

Good customer service is the backbone for the long term care industry. Unless we have customers come back, we are no where.

2009-08-12 14:53:00 View
Welcome to Ecumen's Nursing Home Help Desk Blog for Long-Term Care Professionals

The Nursing Home Help Desk Blog features Ecumen director of clinical consulting Mary Leber sharing insights, tips, ideas and news from the world of long-term care with a clinical perspective.  This will be a great resource for professionals on the clinical side of long-term care.

2009-08-10 11:37:00 View
Dignifying America's Nursing Homes

CMS has added examples to the the interpretative gudelines due to nursing homes still having many undignified practices.

2009-08-12 13:56:00 View
Is RN Co-Signing Appropriate?

A nurse must always work within his/her scope of practice and challenge employer practices that may place their license in jeopardy.

2009-08-12 15:23:00 View
How home-like is your nursing home?

Is your nursing home "safe, clean, comfortable and home-like' ?

2009-08-24 14:28:00 View
I want to be an MDS Coordinator

The top 6 things to consider when choosing to be or employ an MDS coordinator

2009-08-21 14:41:00 View
LTC Director of Nursing spot to fill? Do not pick the hospital nurse.

Hospital nurses wanting to coast into retirement should not pick LTC DON spot

2009-09-02 13:42:00 View
10 Mistakes to Avoid When Leading the Team

The absence of teamwork at any level will limit an organizations effectiveness and can eventually destroy it.

2009-10-07 15:00:00 View
Long-Term Care Problem Solving Guidelines for Use in Conflict Management

Organizations recognize increased conflict for all staff as they become larger and more complex.

2009-10-09 09:00:00 View
Nursing Home Talk Hear No Evil, See No Evil, Speak No Evil

Every member of a health care team is a resident advocate. The problem is that not everyone wants the role.

2009-11-08 14:12:00 View
How to Handle Medical Reviews

To avoid payment denials and flagging of the facility for a focused medical review, you must have a plan in place to handle the request.

2009-11-15 13:23:00 View
Shovel it Safe....Snow of Course

'Tis the season for sore backs in Minnesota. It's snow time and that means shoveling.

2009-11-15 13:54:00 View
Tips for Effective RN Delegation in Long-Term Care

By Mary Leber, Director, Ecumen Consulting Services
 
Effective delegation is important to every profession, but it’s especially important in nursing.  Some RNs – due to heavy workloads and limited staff – may be tempted to delegate responsibility to LPNs and nursing assistants before they’re ready for certain tasks.  RNs, however, need to adhere to delegation guidelines found in many state’s laws.

Click to download Whitepaper PDF

2009-06-10 18:04:00 View
Overcoming Mistakes on Section G of the MDS: The Most Miscoded Section

By Mary Leber, Director, Ecumen Consulting Services

The Centers for Medicare and Medicaid’s (CMS) Section G of the “Minimum Data Set” is an important assessment tool for reimbursement. The 10 to12 page document requires nurses to spend, on average, four hours per resident assessment, correctly encoding the collected data and observations gathered over a period of days and weeks and then submitting the results to CMS for reimbursements.

Click to download Whitepaper PDF

2009-06-10 18:01:00 View
Ecumen Publishes QIS Whitepaper

Ecumen Whitepaper discusses 10 key tips to help nursing homes prepare for the QIS from the Centers for Medicare and Medicaid Services.

Click to download Whitepaper PDF

2009-03-23 12:48:00 View
10 Questions to Ask When Selecting a Senior Housing Management Company

The professions of senior housing and aging services are customer-service intensive. Customers vote with their feet.  As you search for a senior housing, nursing home or a continuing care retirement community (CCRC) management company, ask yourself these 10 questions to help ensure that you find the right
management partner for your customers and you..

Click to download Whitepaper PDF

2009-03-23 12:43:00 View